01 Information We Collect
When you submit a request through our website or fill out any form, we may collect the following personal information:
Personal Identifiers
Full name, email address, phone number, home address, and zip code when you request a quote or contractor connection through our platform.
Project Information
Details about your home improvement project, including project type (Windows, Roofing, Solar, Bathroom, Flooring), timeline, and estimated budget.
Automated Technologies
IP address, browser type, pages visited, time spent on site, and referring URLs collected automatically through cookies and server logs.
Contractor Information
If you are a contractor joining our network, we collect business name, license numbers, service areas, specialty verticals, and payment information.
"We do not collect any Special Categories of Personal Data about you (including race, ethnicity, religion, health information, or genetic data)."
02 How We Use Your Information
Your data is utilized to connect you with qualified home improvement contractors and to improve our lead generation platform.
Lead Matching
Connecting homeowners with the most qualified local contractors for Windows, Roofing, Solar, Bathroom, and Flooring projects.
Communications
Sending updates, quote responses, contractor matches, and follow-ups via email, phone, or SMS regarding your submitted inquiry.
Platform Improvement
Analyzing usage patterns to improve our matching algorithm and enhance conversion rates for our contractor partners.
Fraud Prevention
Verifying the authenticity of homeowner requests and contractor profiles to maintain the quality of our network.
Marketing
Sending promotional communications about our services (you may opt-out at any time by contacting us or clicking unsubscribe).
03 Information Sharing & Disclosure
By submitting a request through our website, you acknowledge and agree that your personal information may be shared with:
Contractor Partners
Your contact and project information is shared with one or more licensed home improvement contractors in our network who service your area and match your project type.
Premiere Partners
Our marketing partners and affiliated companies who offer related home improvement services may also receive your information to provide relevant offers.
Service Providers
Third-party vendors who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, court order, or government authority, or to protect the rights and safety of Zone1 Remodeling.
04 TCPA Consent & Marketing Communications
By submitting any form on this website, you are providing your electronic signature and consent to receive marketing communications.
You hereby consent to receive marketing communications via automated telephone dialing systems (ATDS) and/or pre-recorded calls, text messages, and/or emails from Zone1 Remodeling and our Premiere Partners and marketing partners at the phone number, physical address, and email address you provided.
This consent applies even if you are on any State and/or Federal Do Not Call list. Consent is not a condition of purchase and may be revoked at any time. Message and data rates may apply.
To opt out of SMS communications, reply STOP to any text message received. To opt out of email communications, click the unsubscribe link in any email. For all other opt-out requests, contact us at info@zone1remodeling.com.
05 Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure data storage, and access controls limited to authorized personnel only.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
06 Your Rights
Request Access
You have the right to request a copy of the personal data we hold about you and verify that we are processing it lawfully.
Request Correction
You may request that we correct any incomplete or inaccurate data we hold about you.
Request Deletion
You may request deletion of your personal data where there is no compelling reason for us to continue processing it.
Opt-Out of Sale
You have the right to opt out of the sale or sharing of your personal information to third parties at any time.
Withdraw Consent
Where we rely on your consent to process personal data, you may withdraw it at any time by contacting us directly.
Lodge a Complaint
You have the right to lodge a complaint with a data protection authority if you believe we have violated your privacy rights.
To exercise any of these rights, please contact us at info@zone1remodeling.com or call 1-877-240-8007. We will respond to your request within 45 days.
Privacy Questions?
If you have questions about how we handle your data or wish to exercise your rights, please reach out to our team. We are committed to responding within 45 business days.
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